Last Updated: 2025

Your privacy is important to us. This Privacy Policy explains how SereneCo Clean collects, uses, protects, and handles your information when you use our website or services.

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Service address
• Booking details

Payment Information

All payments are processed securely through third-party payment providers.
SereneCo Clean does not store full payment details.

Automatically Collected Data

• IP address
• Device information
• Browser type
• Cookies and usage data

2. How We Use Your Information

We use personal information to:

• Process and manage bookings
• Provide cleaning services
• Send reminders, confirmations, or updates
• Improve our website and service experience
• Share special offers (optional)

We do not sell your data to any third party.

3. Cookies & Tracking

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember preferences

You may disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We may share your information only with:

• Cleaning staff (for address/service details)
• Payment processors
• SMS/email notification systems

We never share your information for marketing by other companies.

5. Data Security

• Your data is stored securely using encrypted systems.
• Only authorized staff members can access your booking details.
• We do not store sensitive financial information.

6. Your Rights

You can request at any time to:

• Access your personal data
• Update incorrect information
• Delete your data from our system
• Opt out of promotional messages

Contact us through email to exercise these rights.

7. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13.

9. Updates to This Policy

We may update this Privacy Policy periodically.
All changes will be posted on this page with a new “Last Updated” date.

10. Contact Information

For any questions regarding this Privacy Policy or your data, contact us:

SereneCo Clean
Email: info@serenecoclean.com
Phone: +1 929 805 1284
New York, USA